#3: Cloud & Database Monitoring & Maintenance
In the former post in our series, 5 Reasons for Choose Run Smart CTRM Managed Services, we provided you with a perspective on how Run Smart CTRM/ETRM platform managed services enable application managers to be more proactive in resolving reporting and processing errors in advance of your daily start.
In this post, we write about how with our Cloud & Database Managed services the CTRM platforms perform at 99% uptime, delivering reliability for your team and lower overall cost of ownership over the long-term.
What happens when your database or cloud environment is not configured or set up properly?
Your hosting environment is key to system performance, as well as your ability to recover, upgrade, test & deploy patches and enhancements, and secure your data.
How Run Smart™ Managed Services maintains your Database or Cloud implementation
Whether your CTRM is hosted on-prem or in the cloud, our Managed Services team ensures availability and fine tunes your environment to improve performance.
- Our database experts will monitor and ensure proper setup and configuration, check maintenance plans, react to and fix errors, check and monitor security groups.
- Our cloud experts will monitor connectivity and availability, key server metrics and elastic infrastructure, maintain the environment via patches and backups, react to and fix issues, and if desired, host your AWS/Azure application.
Take Your CTRM Platform to the Cloud with Value Creed
Monitoring
- Monitor CPU Utilization, disk usage, network connectivity, server availability.
- Support 24x7 DR related activities and perform periodic DB maintenance activities.
- Report incident in case of any issues and setup of process for issue tracking in JIRA .
Reporting
- We provide a daily dashboard consisting of server status, utilization, disk space availability.
- Status of dedicated Server's up-time and usage reports.
- Status of the issues faced during monitoring and respective resolution.
Alerts
- Setup alerts to get proactive notifications about Server Load Balancer and DB always-on configurations.
- Based on metric values, activity log and application insights.
Want The Full Story?
This is post #3 in our series, 5 Reasons for Choosing Run Smart™ CTRM Managed Services. Learn more about key reasons for moving to Value Creed’s Run Smart Managed services with theses former posts: