Three Ways In-House CTRM Platform Support Is Costing IT Teams
Because CTRM platforms are business critical, CIOs and IT teams are forced to dedicate high-value staff resources to routine tasks like monitoring platform health and ensuring end-of-day reports run successfully. This fact creates three distinct challenges for IT teams and business users:
Challenges CTRM Users Face
These challenges leave IT departments and the users they support in a lurch due to the inherent complexity of CTRM platforms. Often issues require both technical and functional understanding, which is likely not accessible overnight. This fact can delay critical reports, increase employee frustration, lower engagement due to burnout, and focus costly internal resources on resolving critical-yet-routine issues when supporting the platform around the clock.
This reality led Value Creed to create a new model for CTRM/ETRM managed services called Run Smart™.
How Run Smart™ CTRM Managed Services Work
Watch and learn how Run Smart CTRM managed services provide monitoring and problem resolution to ensure your system is operating seamlessly during your business day, overnight and in the cloud.
Explore Three Forms of CTRM Managed Services
By employing Value Creed’s Run Smart managed services, companies can benefit from three distinct services to enhance their daily business processes and technical readiness:
Proactive Overnight Monitoring
Overnight monitoring of all your vital CTRM services, with error handling and resolutions ready by the time your in-house team starts their day.
On-demand services during your team’s working hours, from user support, custom workflows, technical upgrades, and more.
Bring your CTRM onto the cloud for 24/7 server monitoring and daily database backup, unlocking new insights at scale.
Why Choose Value Creed for CTRM Managed Services?
Our approach to CTRM Managed Services gives you flexibility as your needs change. With meaningful, attainable, and measurable goals, managed services improves your ROI through the right analytics and optimization.