CLIENT TRAINING

Our Client Training Approach

Built upon the LearnSmart Training framework, our approach focuses on fostering proficiency by harnessing productivity and placing resources at the center of the learning experience.

Customized Learning

Considers participant background, skill levels, and learning preferences

Training is designed to accommodate different learning styles

Fostering an inclusive and collaborative learning environment

Peer Learning Enhancement

Interactive & relevant content to enhance engagement and learning outcomes

Building a common understanding across participants

Encouraging participants to share experiences and insights

Hands-On
Learning

Emphasize on practical application through real-world use cases

Enabling participants to apply knowledge and skills practically.

Reinforcing learning through practical examples, hands-on exercises, and simulations.

Continuous Improvement

Continuous evaluation and measuring progress towards objectives

Evaluate training effectiveness and adjust based on feedback.

Measure participant knowledge and provide post-training support and resources.

Training Program Outline

Our featured LearnSmart training program is a comprehensive 6-week program that begins with a solid foundation in the initial weeks and then branches out into two tracks, functional and technical. Throughout the program, we conduct continuous assessments and evaluations to gauge progress and the effectiveness of the program. Our aim is to equip resources with a comprehensive understanding of the business to deliver exceptional results and create a seamless working experience.

Align Training Program

Foundational Understanding

Technical Track

Functional Track

Detailed Walkthrough

System Overview

System Admin Setup

Data Workflow

Interactive Training

Training Support

Advanced Enhancements

Issue Resolution

3 Ways to Measure Effectiveness

Leverage our industry recognized LearnSmart Training Program’s foundation and proven processes to accelerate learning and retention.

Knowledge Base

Trainees gain access to our extensive knowledge base and online platform for additional training materials

Tailored Post-Support

Customized support models are available ranging from on-call guidance to dedicated consultants for comprehensive support.

Hands-On Exercises

Built on real-life examples geared towards developing practical skills and reinforce knowledge retention via review sessions geared to provide technical feedback.

Trainee Feedback

Gathering informal (end-of-day) and formal feedback through surveys to assess the effectiveness of the training program and skill enhancement.

Knowledge Base

Trainees gain access to our extensive knowledge base and online platform for additional training materials.

Tailored Post-Support

Customized support models are available ranging from on-call guidance to dedicated consultants for comprehensive support.

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CLIENT TRAINING

Our Client Training Approach

Customized Learning

Considers participant background, skill levels, and learning preferences​

Peer Learning Enhancement

Interactive & relevant content to enhance engagement and learning outcomes

Hands-On Learning

Emphasize on practical application through real-world use cases​

Continuous Improvement

Continuous evaluation and measuring progress towards objectives

Training Program Outline

Align Training Program

Foundational Understanding

Technical Track

Functional Track

Detailed Walkthrough

System Overview

System Admin Setup

Data Workflow

Interactive Training

Training Support

Advanced Enhancements

Considers participant background, skill levels, and learning preferences

Hands-On
Learning

Emphasize on practical application through real-world use cases