Value Creed solves process bottlenecks, high-volume bug tracking needs, and chronic EOD issues in new way

A large merchant trading house facilitates a huge number of trades daily via their CTRM system. Using Value Creed’s Managed Services and Expertise On-Demand, the client gained both proactive monitoring and reactive resolutions for their End-of-Day (EOD) valuations, creating:

• A bug tracking helpdesk for over 2,500 monthly tickets
• Documentation for EOD reports leading to higher in-house productivity
• Extended their CTRM to meet the demanding needs of various business processes

See how Managed Services and Expertise On-Demand made the difference in this detailed case study.