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CTRM Boosted with Health Check

Achieving 75% Reduction in Deadlocks Through CTRM Health Check

Performance Challenge

An electricity power generator and wholesale marketing company was experiencing deadlocks and a high number of retry attempts when performing valuation and settlement runs in their CTRM, as well as grid stalling of the grid server. To ensure correct data analysis, the company had to evaluate its CTRM system to rule out the issues causing these deadlocks and retry attempts. On Value Creed’s suggestion, they decided to go for a CTRM Health Check.

An Electricity Power Generator & Wholesale Marketing Company Improved its CTRM Performance through Value Creed’s Health Check Service

KEY RESULTS

50%

Reduction

In EOD runtime

75%

Optimization

In queries causing the deadlock in the system

60%

Improvement

In the overall risk reporting process with configuration improvements

Strategic Approach to Project Success

Through a detailed CTRM health check, Value Creed identified performance issues, optimized grid server resources, and implemented improvements.

Expertise On Demand

CTRM Health Insight
The Value Creed team performed a comprehensive CTRM health check, covering both technical configurations and functional parameters like trading, logistics, and back office.
Optimized Performance
Our team of experts efficiently utilized the grid server resources by troubleshooting and rectifying issues with grid stalling which resulted in significant improvements in the performance level of the CTRM.
System Efficiency
Our team then provided a list of recommendations including implementation of ongoing database and system maintenance plans, improvement of archiving practices, and configuration changes to resolve delays and deadlocks in position and settlement runs.

Value Creed Services Mobilized

Expertise on demand

Expertise on Demand

Unlock operational efficiency and reliability with Value Creed’s services. Optimize performance with fast, accurate data extraction, reconciliation, calculation, and reporting.

Key Takeaways

Value Creed experts conducted a comprehensive health check which solved the known performance and deadlock issues but also uncovered additional opportunities for improvement. Index tuning, custom code optimizations, data compression & archiving along with other various improvements were recommended for better performance. The entire service was carried out with no issues which led to them becoming managed services customers where health checks will be performed periodically as part of regular support/maintenance.

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