Streamline Operations with our BPO Solutions

BPO Services

What Is Business Process Outsourcing (BPO)?

Business process outsourcing leverages our CTRM-experienced staff to manage complex, routine, or custom tasks for clients. BPO teams have deep process knowledge, ensuring seamless execution of critical services. With decades of expertise, they anticipate and resolve issues efficiently, meeting the toughest challenges in CTRM software.

Client Challenges In Commodity Management Software

Clients typically run into one or more particular issues when running their business. These include three main areas of concern. Now let’s see how BPO meets and overcomes these challenges.

Internal Capacity Restraints

When implementing new processes, in-house teams need additional support to meet goals beyond their current capacity.

Post-Upgrade Communication

BPO facilitates better communication between front, middle, and back office staff during migration to a new server.

Burdensome Routine Tasks

Delegating your routine work to a BPO team allows your in-house talent to handle the most vital CTRM tasks.

How Deep CTRM Experience Makes The BPO Difference

Invoice matching requires deep CTRM expertise for accurate payment matching, beyond just accounting skills. Effective business process outsourcing (BPO) depends on cooperation and mutual understanding, enabling seamless collaboration. With trust, our team becomes an extension of your business.

"With mutual trust and understanding established, our BPO team becomes an extended arm of your business."

Value Creed

Leverage CTRM Business Process Outsourcing for Common, Yet Critical Tasks

Month End Closing

Cash flow issues arise when customers take as many as 20 days to come up with invoices. BPO teams send invoices out faster so they get paid, allowing clients to close out the month with greater peace of mind and more revenue.

Scheduling & Invoicing

Logistics and back-office operations, like EBB scheduling and gas flow nominations, are highly repetitive. A BPO team can manage these tasks and ensure invoices match actual volumes, enhancing CTRM system accuracy.

CTRM & ERP Reconciliation

Commodity trading and risk management companies often use multiple systems for data management. BPO teams excel at cross-platform reconciliations, ensuring data accuracy between sources and destination systems.

Risk Analysis

Our BPO experts have over 35 years of collective Middle Office and Market Risk experience; they’re ready and able to assist with your Risk Monitoring, Assessment, Reporting, and Mitigation efforts.

CTRM Settlement Reconciliation for Growing Businesses

Streamlined Settlement Solutions

CTRM Settlement Reconciliation

To operate at peak effectiveness all your trades and transactions must be settled,
matched, and transferred between your CTRM and ERP systems
quickly and accurately.

Value Creed’s Business Process Outsourcing Approach

Go beyond your in-house team’s capacity limits by bringing CTRM expert insights into your processes. Here are some of the ways Value Creed approaches BPO for our most valuable clients.

Deal Capture

Capture and adjust trades of different counterparties before approval.

Scheduling

Match commodity transport movement records to their respective locations.

Actuals

Generate actual records for the created shipments or schedule.

Settlement

Verify records. Generate, reconcile, and adjust for discrepancies.

Risk Analysis

Our experts assist with your risk monitoring, assessment and mitigation efforts.

Cash Receipts

Generate and
reconcile cash
receipts and disbursements.

How a Major Petroleum Company Uses CTRM Business Process Outsourcing for Their Invoice Backlog and Needed Fixes

Major Petroleum Company Achieves Zero Invoice Backlogs with Business Process Outsourcing

CASE STUDY

700 Backlogged Payables resolved in 30 days

For one regional petroleum storage and wholesaling company, invoice matching had become a critical yet burdensome task. Each PDF invoice needed to be checked before that information was relayed to the customer. With our BPO solutions they were able to solve months-long vendor implementation problems in just 3 days and were able to reduce invoice generation from four hours to just 30 minutes along with 700 backlogged payable vouchers resolved in just 30 days.

Ready to get started?

Explore our suite of solutions designed to empower your trading and risk management functions. Partner with us for a transformative CTRM experience that drives success in today’s ever-evolving markets.

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BPO Services

What Is Business Process Outsourcing (BPO)?

Client Challenges In Commodity Management Software

Internal Capacity Restraints

Post-Upgrade Communication

Burdensome Routine Tasks

How Deep CTRM Experience Makes The BPO Difference

Leverage CTRM Business Process Outsourcing for Common, Yet Critical Tasks

Month End Closing

Scheduling & Invoicing

CTRM & ERP Reconciliation

Risk Analysis

CTRM Settlement Reconciliation

Value Creed’s Business Process Outsourcing Approach

700 Backlogged Payables resolved in 30 days

Ready to get started?