A leading international global chemical manufacturing network, managing natural gas procurement, transportation, and consumption across its United States operations had become increasingly disjointed. The firm was using a legacy ETRM platform primarily as a trade repository, but the system lacked the capacity to handle physical gas scheduling. The core system could not support physical scheduling, operations teams were forced to rely heavily on manual Excel spreadsheets to manage hundreds physical trades each month. This reliance created severe operational inefficiencies and forced schedulers to manually capture intricate fees and pipeline paths.

The business required a modernized, centralized ETRM solution that could accommodate complex physical scheduling while preserving the legacy ETRM system as the corporate System of Record, bridging a critical alignment gap between corporate middle office, back office, and IT teams and US commercial users.