Capital Power, a leading North American power producer, focuses on developing, acquiring, owning, and operating power generation facilities. To maintain their competitive edge, they continuously enhance efficiency, particularly by keeping their complex CTRM solution up-to-date with the latest functionalities. Manny Neupane, Director of Applications & Business Intelligence, recognized that upgrading their CTRM platform would prolong its lifespan. Previous consultants hired to support upgrades lacked deep understanding of the product, often learning on the job, which posed challenges.