Value Creed executed a structured, phased upgrade, starting with a clear assessment and scope definition to align stakeholders on goals, timelines, and risks. A well-planned roadmap combined infrastructure refresh, technical remediation, and user enablement, helping reduce ETRM upgrade costs and downtime while ensuring the project stayed on track and within budget. With agile governance, transparent communication, and rigorous testing, the project delivered significant RightAngle upgrade performance improvements and enabled a seamless CTRM upgrade with zero UAT defects, resulting in a stable, future-ready platform.