In the routine operations of a leading fuel supplier in North America, significant errors and mismatches in Bill of Lading (BOL) numbers posed a notable challenge, affecting operational efficiency. The BOL numbers outline shipment contents and destinations, these details were often compromised due to manual data entry errors made by truck drivers at delivery sites.

These discrepancies included mistakes in BOL numbers, vendor details, and other critical information. With the receipt of hundreds of BOLs daily, totaling 10 to 100 mismatches, cash flow experienced a notable impact. Failure to generate invoices due to Bill of Lading discrepancies posed risks to credit limits, trade restrictions, operational disruptions, regulatory compliance, resource allocation, customer satisfaction, and cost management.