Modernizing Energy Operations: Strategic Advisory for Digital Transformation

Performance Challenge

A leading North American energy company, managing over 130 electrical generation, transmission, and distribution facilities, faced significant challenges due to outdated and manual bookkeeping processes for trade approvals and invoicing. Despite migrating these processes to Snowflake DB, inefficiencies and risk management issues persisted, impacting its operational effectiveness. To overcome these challenges and support scalable growth, the company aimed to implement a comprehensive ETRM platform as part of its broader digital transformation strategy. This new solution sought to enhance trading operations, improve risk management, expedite back-office procedures, minimize errors, and modernize the IT infrastructure.



Enhanced Decision-Making

Leveraged real-time data and analytics for strategic insights

Processes Automation

Streamlined trade approvals and invoicing for faster processing


Enhanced risk management with automated workflows

Scalable Infrastructure

Built a flexible IT
infrastructure for future

High User

Strong user engagement through training and stakeholder involvement

A Strategic Approach to Project Success

Value Creed collaborated with the operating business to thoroughly explore their existing operational challenges and propose enhanced solutions.

Interviews: Our team conducted extensive interviews with front office (FO), middle office (MO), and back office (BO) users to understand existing processes. Over 15 interviews were conducted with users from FO, MO, and BO.

Process Evaluation: After reviewing existing process documentation and workflows, we identified processes to retain and eliminate, pinpointing those suitable for automation and those to be executed via integration tools like SAP or repositories, ensuring continuous evaluation and improvement.

Process Flows: By collaborating with stakeholders on revisions and enhancements, we developed comprehensive revised process flows incorporating their feedback. Obtained sign-off from relevant departments and key decision-makers to ensure involvement and alignment with various stakeholders. A total of 72 process flows were created and delivered, each denoting processes that had scope for automation, integration with third-party software, and enabling through schedules/triggers.

RFP Documentation: Drafted RFP documents specifying client-specific process customizations while simultaneously selecting appropriate databases and schemas to meet technical requirements. Integrated existing Crystal Reports seamlessly and incorporated external engines for market data into the ETRM system, ensuring comprehensive coverage of client needs. RFP documents were tailored to the client’s power trading operations, involving architecture requirements, frameworks, and the extent of code changes required.

Illustration of Set Standards for FR Documents:
  • Business Scenarios: Developed end-to-end business scenarios with varying test cases for capacity trading, financials, and relevant Independent System Operators (ISOs). We had 3 categories (for PJM, MISO, ERCOT), each category having 5 business scenarios for the trade to cash lifecycle.
  • Technical Solution Documents: Sent out technical solution documents for input on program management, architecture, security needs, infrastructure, release roadmaps, and DB support.

Future State Strategy: By identifying requirements and providing tailored solutions, we ensured seamless integration with users and business operations, guaranteeing cost-effective solutions. This set the stage for a successful digital transformation, modernizing the company’s operations and supporting its long-term growth and efficiency.

Value Creed Services Mobilized:


Advisory Services

Our Advisory services not only will help you guide your operations but also help you achieve your vision by taking all stakeholders into consideration. Our highly experienced team has combined full lifecycle, functional and technical expertise to deliver frameworks and guidance around building reliable and scalable commodity trading businesses. 


Digital Transformation

Obtain the most appropriate and useful data for your specific needs! Value Creed offers a range of services to support you during your data transformation journey. With expertise in data integration, reporting, and performance optimization, we assist in ensuring that your data is optimized for analysis, visualization, and validation.

Key Takeaways

Transform your company’s trajectory with Value Creed’s proven expertise in consulting and digital transformation. Our seasoned consultants excel at navigating complex challenges, delivering seamless transitions, and optimizing processes. Committed to client satisfaction, we tailor solutions to your unique needs, leveraging cutting-edge technology and industry best practices. Partner with us to drive innovation, efficiency, and growth.

Reach out today to embark on a transformative journey towards operational excellence with our digital transformation solutions.

Recommended Resources

Do More With Your CTRM

Customize & improve business processes with Value Creed’s Implementation Services