Diversified Trading Firm Adds Flexibility and Efficiency with Value Creed’s Managed Services

After implementing a new CTRM platform a large commodities trading organization called on Value Creed to assist its users throughout the learning phase, provide ongoing help desk support, and respond to after-hours reconciliation issues and ensure timely, accurate overnight reports to inform next-day strategies.

The results:

  • 55% more in-house IT staff time dedicated to high-value tasks
  • 95% reduction in trading-day delays caused by overnight reporting errors
  • 100+ platform-support tickets resolved in the first three months

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