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Energy Risk Management

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Analytics & Reporting

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Unified application support

From Siloed To Streamlined Support In 30 Days For A Renewable Energy Firm

Operational Challenge

Amid rapid portfolio expansion, the client, a renewable energy company faced growing operational complexity across its energy trading environment. While their current ETRM remained the system of record, adjacent platforms supporting commercial, land, and regulatory functions operated in silos; leading to fragmented workflows, increased vendor reliance, and escalating support costs. 

Our team was initially engaged to stabilize and manage their current ETRM through our structured managed services approach. However, the client soon recognized that the differentiator extended beyond technical expertise. By combining robust operational processes, consistent knowledge sharing, and a repeatable talent development framework, Value Creed ensured dependable, high- quality delivery across evolving business needs.

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KEY RESULTS

~ 1 month

 Accelerated Time-to-Productivity

Deployed teams
through a structured
crawl-walk- run
onboarding model

5 Systems

Multi-System Support Consolidation 

Single-point-of-ownership model, consistent performance, and faster incident resolution.

~ 70%

Reduction in Contractor Dependency 

Replaced contractor resources with trained, cross-functional teams, lowering operational risk and overhead.

Strategic Approach to Project Success

To extend support beyond the ETRM landscape, the client required a partner with the capability to scale efficiently while maintaining high standards of delivery. Value Creed’s structured approach to talent mobilization and standardized service execution enabled this transition seamlessly.

Scalable Talent Engine with LearnSmart

Strategic Partnerships

Our unique team-building model was critical. Leveraging university partnerships, rigorous onboarding via the LearnSmart™ program, and a proven cross-shore staffing framework.

Faster Team Mobilization

We rapidly assembled domain-trained support teams tailored to each application. Deployed trained resources within 30–45 days, minimizing operational risk during expansion.

Managed Services

Application Support Consolidation 

Transitioned five critical applications under a unified managed services umbrella to achieve platform-agnostic operational excellence.

Cost Optimization 

Reduced total cost of support by streamlining vendors, standardizing SLAs, and avoiding duplicated oversight.

Operational Resilience

Delivered higher uptime and faster incident resolution through proactive and reactive support models.

Value Creed Services Mobilized

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LearnSmart

Our LearnSmart™ program builds a ready-to-deploy talent pipeline through structured training, real-world project exposure, and executive mentorship—accelerating delivery, minimizing ramp-up time, and ensuring consistent, high-quality support across enterprise systems.

Managed Services

Managed Services

Value Creed’s Run Smart service enables the company to enhance its daily business processes and technical readiness through our expert approach. Our model helps clients stay agile by minimizing disruptions, accelerating issue resolution, and adapting support to evolving business needs.

Key Takeaways

This engagement enabled the client to streamline operations, reduce overhead, and improve system performance by consolidating multi-application support under a single, accountable partner. Through a structured crawl-walk-run approach, systems were first stabilized, then transitioned away from fragmented contractor support, and ultimately optimized to deliver greater efficiency with fewer resources.

By removing the burden of hiring, training, and managing multiple vendors, the client gained operational consistency and agility. The model not only accelerated knowledge transfer and onboarding but also ensured proactive, end-to-end support across critical applications. The result was a resilient and scalable support model that enabled the client to shift focus toward strategic priorities, backed by consistent application performance and operational reliability.

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