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Migrate your risk with Allegro Services

Managed Services

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RunSmart™ Managed Services for Allegro

Allegro drives essential trading and risk operations. Value Creed’s Run Smart™ model enhances performance by managing routine tasks like monitoring and EOD processing for ETRMs. This allows CIOs to maximize Allegro’s value, ensure seamless operations, and focus internal teams on strategic growth and innovation.

Allegro User Challenges

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Want to Know Our Approach?

How We Drive Value Streams Through Process Automation

Monitoring Pre- and Post-EOD processes

Value Creed provides end-to-end monitoring across Allegro applications, integrations, databases, and infrastructure to ensure seamless EOD execution.
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Settlement Analysis and Reports

Our team responds swiftly to operational issues, such as pricing errors or settlement delays to minimize downtime and maintain business continuity.
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Nominations and Data Validations

Value Creed addresses recurring system issues by enhancing validations, message events, or class events strengthening Allegro’s reliability over time.
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Database & Risk
Reporting

We align Allegro with evolving business needs by implementing configuration updates, custom extensions, and process enhancements through close collaboration.
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Price Validation through API changes

Every change undergoes rigorous validation to ensure functionality, performance, and alignment with business workflows from trade capture to cash settlements.
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Accelerating Value Creation Through Automation-Driven Workflows

RunSmart™ Service Model

1
Proactive Monitoring
24/7 monitoring of Allegro and vital ETRM services, resolving errors overnight so your trading team starts ready each morning.
2
Reactive Resolution
On-demand support during business hours, covering user support, custom workflows, technical upgrades, issue resolution as needed.
3
Cloud Infra & Monitoring
Host your ETRM on cloud platforms like Azure or AWS for 24/7 monitoring, daily backups, and scalable, compliant insights.
Ensuring seamless operations through foresight

#1 PROACTIVE MONITORING

Intelligent Monitoring

Value Creed monitors Allegro’s critical components to detect and resolve issues before impacting operations.

End of Day Processing

We execute Pre EOD, and Post EOD workflows validating trades, prices, and system health
reliably.

System Audits

We conduct health checks on grid servers, monitor config changes, manage Cache usage, and enforce patching to for stability.

First Level Support

We provide 24/7 L1 support for outages, downtimes, and failures, ensuring swift triage and minimal disruption.

Ownership & Collaboration

Incidents are logged, categorized, assigned in ITSM, with MS Teams integration for real-time visibility and team collaboration.

Smart Usage Tracking

Through analytics on app activity and index performance, we optimize environments, cut license waste, and guide scaling strategies.

Rapid response for uninterrupted performance

#2 REACTIVE RESOLUTION

Value Creed works hand in hand with trading and operations teams to resolve daily user issues (L2 & L3), execute user defined processes, and maintain position integrity.

Value Creed investigates failed settlements and invoice discrepancies. We fix data issues to reduce revenue loss, ensure billing accuracy, and improve financial closure and customer satisfaction.

We collaborate with users to prioritize enhancements across Allegro’s Deal to Cash workflows, compliance reports, and integrations ensuring design, estimation, and procurement alignment.

We resolve tax misconfigurations and support SOX audits. Value Creed ensures accurate postings, reduces audit risk, and generates compliance ready reports for seamless month end reviews.

Value Creed addresses mismatches in inventory balances. We validate system and counterparty data to ensure accuracy and maintain logistical and operational consistency.

We verify exchange trade entries before EOD. Value Creed ensures complete deal capture and accurate P&L reporting by validating interfaces and transaction flow integrity.

Value Creed identifies and corrects pricing errors. We ensure valuations and invoicing are based on accurate market data to prevent incorrect financial reporting.

We troubleshoot failures in custom code or jobs. Value Creed restores process stability, prevents downtime, and ensures reliable system operations through targeted issue resolution.

Value Creed extends seamless monitoring and support across Allegro and allied systems fuel, fleet, inventory, and pricing freeing your team for innovation.

Value Creed supports end-to-end business operations. We apply ITSM best practices to resolve critical issues across systems, ensuring business continuity and operational excellence.

Reliable, secure, and optimized 24/7

#3 cloud Infrastructure & monitoring

Cloud-Native Allegro Hosting

We host and manage Allegro environments in AWS or Azure, delivering secure, scalable, and always on infrastructure tailored for enterprise trading operations.

System Optimization

Value Creed ensures smooth operations through regular patching, log management, performance tuning, and use of scale sets for efficiency and elasticity.

DevOps Automation

We manage Allegro class event code in GIT and automate deployments of data models, class events, visual models, and database scripts via CI/CD pipelines.

Automated Issue Resolution

We continuously monitor CPU, storage, and connectivity, automatically logging and resolving anomalies via predefined workflows for seamless operations.

Data Integrity & Recovery

Our teams manage daily database backups and T minus-1 refreshes to ensure your production data is always protected and recoverable in the event of any disruption.

Cloud Cost Governance

Continuous monitoring of cloud resource usage and spend helps us identify savings opportunities and recommend infrastructure rightsizing strategies.

Our Adaptive Collaboration Models

Value Creed offers tailored collaboration models designed around your Allegro support requirements. Our adaptable approach ensures seamless integration with your teams, optimized operations, and access to deep domain expertise, allowing organizations to stay focused on strategic business goals.

Value Creed’s Augmented Model enhances your existing Allegro support team by providing specialized expertise and additional resources tailored for commodity businesses. This model empowers clients to maintain full control over their operations while leveraging Value Creed’s skilled support to fill skill gaps or resource shortages. CIOs can select specific services from our value stream to meet their needs.

The Collaborative Model fosters a partnership between your internal Allegro team and Value Creed’s experts. Responsibilities are clearly defined and shared, enabling both teams to work closely and combine their strengths to efficiently manage Allegro support requirements. This model promotes seamless collaboration for optimized service delivery.

With Value Creed’s End-to-End Model, commodity businesses receive comprehensive management and support of the entire Allegro service portfolio including application management, third-party integrations, databases, and cloud infrastructure. This full-service solution allows clients to focus entirely on their core business, while Value Creed handles all technical operations.

Value Creed’s RunSmart™ Dimensional Benefits

Unlock Strategic Growth with Value Creed’s Run Smart

Value Creed’s Run Smart solution delivers comprehensive Allegro and ETRM expertise combined with operational efficiency and cost effectiveness. By leveraging our support, commodity businesses can improve system performance and free their IT teams to focus on strategic priorities, driving sustained growth and innovation in their energy trading and risk management operations. Our 24/7 monitoring and expert incident response ensure uninterrupted operations and rapid issue resolution. 

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