A leading shipping and logistics firm faced significant inefficiencies with its legacy CTRM system. The outdated platform suffered from slow performance, process bottlenecks, and limited real-time tracking, making logistics management cumbersome. Logistics tracking issues caused delays in shipment coordination and inventory reconciliation, disrupting overall supply chain efficiency.

As an on-premise solution, the system lacked scalability and accessibility, restricting global teams from effectively managing logistics operations. Its limitations delayed decision-making, increased operational costs, and reduced business agility. To address these challenges, the firm sought a modern, cloud-based CTRM solution, Aspect to streamline logistics tracking, inventory management, and scheduling workflows.