A Midstream producer sought to enhance the performance of their Endur ETRM system. Their primary goal was to streamline the Order to Cash Process, reducing turnaround times, and ensuring efficient operations across deal lifecycle stages, scheduling, and accounting interfaces.
While the client’s Endur ETRM landscape exhibited robust functionality, there were opportunities for improvement, particularly during peak periods like month ends and times of high utilization with numerous user logins. Moreover, the system experienced some challenges in managing increased interfacing throughput, which affected overall operational effectiveness. To address these opportunities, Value Creed proposed leveraging performance engineering principles to systematically optimize the application-level performance metrics of the Endur ETRM system, aligning it more closely with the client’s evolving needs.