Capital Power is a power producer that develops, acquires, owns, and operates power generation facilities across North America. While they are well-established with effective business processes in place, they need to continually maximize efficiency to maintain their competitive edge. That means keeping complex system platforms, like their CTRM solution, current with the latest functionalities.
Manny Neupane, Director Applications & Business Intelligence, understood that an upgrade would extend the life of Capital Power’s CTRM platform. But in the past, consultants they’d contracted to support an upgrade did not understand the product well and seemed to be learning on the fly.
Successfully executed an agile CTRM platform upgrade using right-size expertise
Maximized business process efficiency with latest platform enhancements
Added 5-7 years to their CTRM solution and avoided costly future reimplementations
Aligned CTRM system with current goals and markets
Manny and his team wanted to maximize the value of Capital Power’s existing CTRM investment, while minimizing or avoiding the usual headaches of a large system upgrade. These included:
Capital Power needed to nimbly execute an upgrade by leveraging their in-house expertise and partnering with a firm capable of coming alongside their team to create a win-win to optimize investment while minimizing business disruption.
Value Creed offered a very agile delivery model, so Capital Power reached out to secure right-sized CTRM expertise and services. Working closely with Manny, Value Creed helped Capital Power achieve their goals by…
Customer-first service to bring your upgrades online quickly and seamlessly, with minimal disruption of your workflow. Dedication that outperforms vendors.
Functional and technical expertise enabling product enhancements to be leveraged by in-house staff instantly upon upgrade completion.
Exhaustive Q/A testing and in-depth cross training ensured user acceptance and project success.
Hear from Manish Neupane, Director of Applications with Capital
Power describe his journey to CTRM Upgrade success with Value Creed’s team.
Value Creed’s process eliminates the training period
We involve users from the beginning so they understand the software’s capabilities and interfaces. This compresses the learning curve and all but eliminates the weeks-long training period that is “par for the course” for vendors and our competitors.